How Crowdalert Helps Security Teams Build Trust with Developers
Have dev teams see security as a partner, not an obstacle
When developers and security teams join forces, they can tackle security challenges and make the development process smoother for everyone. Crowdalert plays a crucial role in this partnership, not just by reinforcing security measures but also by providing valuable insights that enable security teams to refine internal tools and workflows. Through real-time alerts, Crowdalert identifies specific areas that need improvement, empowering security professionals to create solutions that better support developers and streamline their processes.
Tailored Alerts That Drive Improvement
Crowdalert’s intelligent alert system goes beyond merely flagging potential threats. Each alert delivers context-rich information about activity immediately before and after a sensitive action occurs, helping both developers and security teams understand the significance of specific activity across systems. For example, if a developer logs in from a new device that isn’t typically used for accessing company resources, Crowdalert first prompts the developer with out-of-band verification before alerting the security team. As a result, the notification for security includes relevant context, such as the device type, the usual devices the developer uses, and their access history, helping the team assess whether this is a legitimate access attempt or a potential threat.
This level of insight allows security teams to identify recurring issues or limitations in existing tools. If multiple developers are frequently flagged for accessing resources outside their usual patterns, this may suggest a need for improved internal tooling—such as more streamlined access processes or clearer documentation on resource permissions. Rather than just reacting to alerts, security teams can proactively pinpoint gaps that require attention.
Focused Notifications for Enhanced Productivity
Crowdalert gives developers concise notifications through familiar platforms like Slack and Jira, allowing them to concentrate on their main tasks—building and refining products. With Crowdalert, developers receive essential details to confirm their activities or flag potential issues, keeping disruptions to a minimum and maintaining productivity.
On the security side, analysts can access the same alerts via their favorite tools like ServiceNow, but with additional context like risk scores and user profiles generated by Crowdalert’s identity mapping. This setup allows security professionals to evaluate situations quickly without reaching out manually for more information from individual developers. This dual approach ensures both teams can work efficiently while staying informed about potential security threats.
Fostering a Culture of Continuous Improvement
Crowdalert creates a valuable feedback loop that encourages ongoing enhancements within the organization. Developers’ responses to notifications generate context that security teams can analyze for insights. If issues with specific internal tools or processes are repeatedly highlighted, this feedback informs future improvements.
For example, if Crowdalert flags a significant number of alerts linked to a particular internal application, security teams can prioritize enhancements for its functionality or security features. This process not only mitigates risks but also improves the overall user experience for developers who rely on these tools.
Strengthening Trust Between Security and Engineering
Crowdalert makes it easier for security and development teams to work together toward a common goal: creating a secure and efficient development environment. By tailoring alerts to each team’s specific needs, Crowdalert keeps everyone informed without adding unnecessary noise.
The alert system is a real driver of improvement within the organization. It points out where internal tools can be enhanced, empowering security teams to develop better solutions for developers. This teamwork leads to a more efficient and secure workplace, allowing everyone to thrive without disruptions. Plus, as Crowdalert continues to grow, the insights gathered from its alerts will open the door to innovations that improve both security measures and the developer experience.
- By
- Crowdalert Staff